FAQs

A person can update their credit card information on Zeffy by logging into your donor account and managing your recurring donations/membership through your personal dashboard. 

Steps to Update Credit Card Information

  1. Log in to your Zeffy account: Go to the Zeffy website and log in. If you have not set up an account yet, click the link to activate your account in your most recent confirmation email from Zeffy. [https://www.zeffy.com/]
  2. Access the Dashboard: Once logged in, you will see a list of your recent donations.
  3. Manage Donation: Locate your monthly donation and click “Manage” to the right of the transaction.
  4. Update Card: A window will open with your donation details. Click “Update” next to “payment method”.
  5. Enter New Info: A secure Stripe page will open, allowing you to enter your new credit card information.